{"id":2,"date":"2017-06-06T15:36:34","date_gmt":"2017-06-06T15:36:34","guid":{"rendered":"https:\/\/wescrockett.com\/?page_id=2"},"modified":"2021-05-26T07:41:27","modified_gmt":"2021-05-26T14:41:27","slug":"professional-profile","status":"publish","type":"page","link":"https:\/\/wescrockett.com\/","title":{"rendered":"Professional Profile"},"content":{"rendered":"<style type=\"text\/css\">\n            #resume-605.rb-template-container { max-width: 100% !important; margin-left: auto; margin-right: auto; }            #resume-605 .rbt-header-wrapper { border-color: rgba( 0, 0, 0, 0.2 ); }\n            #resume-605.rb-template-container { background: transparent !important; box-sizing: border-box; padding: 0 !important; }                                    #resume-605.rb-template-container .rbt-body { flex-direction: row-reverse; }            @media screen and (max-width: 900px) {\n                #resume-605.rb-template-container {\n                    padding:45px !important;\n                }\n            }\n        <\/style><section id=\"resume-605\" class=\"rb-template-container\"><div class=\"rb-template-default\"><div class=\"rbt-header-wrapper\"><style type=\"text\/css\">\n\t#rb-template-334 .rbt-header .rbt-name,\n\t#rb-template-334 .rbt-header .rbt-title { color:#000000; }\n\t#rb-template-334 .rbt-header .rb-button { background:#2271b1; }\n\t#rb-template-334 .rbt-header .rb-button:hover { background:#000000; }\n\t#rb-template-334 .rbt-header > .rbt-photo { width: 100px; height: 100px; }\n<\/style>\n\n<div id=\"rb-template-334\" class=\"rb-template-default\">\n\t<section class=\"rbt-header\">\n\n\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t<div class=\"rbt-name\">Wes Crockett<\/div>\n\t\n\t\t\t\n\t\t<div class=\"rbt-title\">IT Professional<\/div>\t\t\n\t\t \n\t\n\t\t\t\n\t<\/section>\n<\/div><style type=\"text\/css\">\n\t\t#rb-template-583 .rbt-contact-info,\n\t\t#rb-template-583 .rbt-ci-block { border-color: rgba( 0, 0, 0, 0.2 ); }\n\t\t#rb-template-583 .rbt-contact-info a { color:#2271b1; }\n\t\t#rb-template-583 .rbt-contact-info svg path { stroke:#000000; }\n\t\t#rb-template-583 .rbt-contact-info,\n\t\t#rb-template-583 .rbt-contact-info a:hover { color:#000000; }\t\n\t<\/style><div id=\"rb-template-583\" class=\"rb-template-default\"><div class=\"rbt-contact-info\"><div class=\"rbt-ci-block\"><div><\/div><div><a href=\"mailto:we&#115;&#046;c&#114;&#111;c&#107;&#101;&#116;&#116;&#064;&#103;&#109;&#097;&#105;&#108;.&#099;&#111;m\">w&#101;s&#046;croc&#107;&#101;tt&#064;g&#109;&#097;&#105;l&#046;&#099;o&#109;<\/a><\/div><\/div><div class=\"rbt-ci-block\"><div><\/div><div><a href=\"https:\/\/wescrockett.com\" target=\"_blank\">https:\/\/wescrockett.com<\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rbt-body\"><div class=\"rbt-column full\"><div id=\"rb-template-623\" class=\"rb-template-default\">\n\t\t<div class=\"rbt-introduction\" style=\"color:#000000;\"><p>With an aptitude for business process design, and passions for data and automation, I assist organizations in working smarter, safer, and quicker.<\/p><\/div>\t<\/div><style type=\"text\/css\">\n\t\t#rb-template-943,\n\t\t#rb-template-943 .rbt-history-blocks .rbt-history-block { color: #000000; }\n\t\t#rb-template-943 .rbt-section-heading { color: #2271b1; }\n\t\t#rb-template-943 .rbt-history-blocks .rbt-history-block > div::before { background: #000000; }\n\t\t#rb-template-943 .rbt-history-blocks .rbt-history-place-time > span::after { background: #000000; }\n\t\t#rb-template-943 .rbt-history-blocks .rbt-history-block .rbt-history-job-degree:after { background: #2271b1; }\n\t<\/style><div id=\"rb-template-943\" class=\"rb-template-default\"><div class=\"rbt-section-heading\">Education<\/div><div class=\"rbt-history-blocks\"><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">M.S: Information Technology [3.85 GPA]<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Virginia Polytechnic Institute and State University<\/span><span class=\"rbt-history-dates\">Dec. 2017<\/span><\/div><div class=\"rbt-history-description\"><p>Areas of focus include Database Systems, Business Intelligence, Data Analytics, IT Security, and Healthcare IT.<\/p><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">B.S: Business Administration: Computer Information Systems [3.00 GPA]<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">California State University, Fresno<\/span><span class=\"rbt-history-dates\">May 2008<\/span><\/div><\/div><\/div><div class=\"rbt-section-heading\">Certifications<\/div><div class=\"rbt-history-blocks\"><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Epic Systems Corp.<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Epic: Data Courier Administration<\/span><span class=\"rbt-history-dates\">Oct. 2024<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Epic: Caboodle Development<\/span><span class=\"rbt-history-dates\">Aug. 2020<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Epic: Caboodle Administration<\/span><span class=\"rbt-history-dates\">Jul. 2018<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Epic: Caboodle-Clarity Development<\/span><span class=\"rbt-history-dates\">Dec. 2020<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Epic: Clarity Administration<\/span><span class=\"rbt-history-dates\">Feb. 2018<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Epic: Cognitive Computing (Badge)<\/span><span class=\"rbt-history-dates\">Jan. 2019<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Epic: Operational Database Administration<\/span><span class=\"rbt-history-dates\">Oct. 2020<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Epic: MyChart, MyChart Mobile, and EpicCare Link<\/span><span class=\"rbt-history-dates\">Jun. 2020<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Microsoft Corporation<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">MCSA: SQL 2016 Database Administration<\/span><span class=\"rbt-history-dates\">May 2017<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">MCITP: SQL Server 2008 - Database Development<\/span><span class=\"rbt-history-dates\">Jul. 2012<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">MCTS: SQL Server 2008 - Database Development<\/span><span class=\"rbt-history-dates\">Jun. 2012<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">AXELOS Global<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">ITIL 2011: Foundation<\/span><span class=\"rbt-history-dates\">Jan. 2015<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Dell Boomi<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Dell Boomi Profesional Developer<\/span><span class=\"rbt-history-dates\">Jun. 2019<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Dell Boomi Associate Developer<\/span><span class=\"rbt-history-dates\">Jun. 2019<\/span><\/div><\/div><\/div><div class=\"rbt-section-heading\">Experience and Industry Involvement<\/div><div class=\"rbt-history-blocks\"><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">UC San Francisco - Health IT<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Manager: Epic Environment Management and Business Continuity<\/span><span class=\"rbt-history-dates\">July 2024 - Current<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Community Health Systems<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Lead EHR Systems Admin. | Cogito, Interconnect, MyChart<\/span><span class=\"rbt-history-dates\">Sept. 2017 - July 2024<\/span><\/div><div class=\"rbt-history-description\"><ul><li><span style=\"color: black\">Team-lead for maintenance and upgrades of Epic Cogito databases and infrastructure. Mainly Epic Clarity and Caboodle platforms including SlicerDicer system administration.<\/span><\/li><li><span style=\"color: black\">Primary administrator for Epic Interconnect API platform as well as Welcome Web application.<\/span><\/li><li><span style=\"color: black\">Secondary\/backup administrator for Cache\/Iris ODB, MyChart, MyChart Mobile, Welcome Web, EpicCare Link, <\/span><\/li><li><span style=\"color: black\">Develop, implement, and maintain custom data solutions including SSIS packages, PowerShell scripting, and other means of data capture.<\/span><\/li><li><span style=\"color: black\">Perform server administration duties to ensure all required security remediation, OS patches, and special configurations are in place to meet corporate IT requirements.<\/span><\/li><li><span style=\"color: black\">Work as subject matter expert, developer, and\/or Directly Responsible Individual (DRI) on various special projects. Examples include sole developer for PHP based business metrics and KPI management system, administration automation using PowerShell, and creation of server management platform for tracking up-time and patching statuses for all servers.<\/span><\/li><\/ul><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Sun-Maid Growers of California<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Database Administrator<\/span><span class=\"rbt-history-dates\">Jan. 2017 - Aug. 2017<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Envolve Pharmacy Solutions<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Data Analyst III<\/span><span class=\"rbt-history-dates\">Jul. 2016 - Dec. 2016<\/span><\/div><div class=\"rbt-history-description\"><ul>\r\n<li>Acted as lead SQL Developer for small team, responsible for underwriting and cost\/profit analysis of prospective clients and contracts.<\/li>\r\n<li>Performed a variety of advanced analytical exercises for developing pricing models for both prospective and renewing clients.<\/li>\r\n<li>Provided continual assistance, training, and mentoring to other Data Analysts with regards to data systems and data retrieval (T-SQL); allowing them to perform their job functions with greater efficiency and reliability.<\/li>\r\n<li>Developed systems, procedures, and applications to assist various analytics teams. Examples include data modeling, ETL procedures, and automation tasks.<\/li>\r\n<li>Created reporting framework that was implemented and utilized by entire organization. Focuses on contract management and KPI tracking. \u00a0<\/li>\r\n<\/ul><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Quality Assurance Engineer \/ Automation Developer<\/span><span class=\"rbt-history-dates\">Aug. 2015 - Jul. 2016<\/span><\/div><div class=\"rbt-history-description\"><ul>\r\n<li>Evaluated and led company to software acquisition of automation platform. Presented to Centene Corporation (corporate owners) who are evaluating whether to also invest in platform.<\/li>\r\n<li>Introduced and implemented continuous integration technologies to the organization with an emphasis on business process automation, software build and release automation, and regression test automation.<\/li>\r\n<li>Automated several business functions that had previously been, entirely, manual tasks. One such example reduced the necessary time to complete from ~21 man hours down to 90-120 minutes.<\/li>\r\n<\/ul><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Systems Engineer<\/span><span class=\"rbt-history-dates\">Aug. 2013 - Aug. 2015<\/span><\/div><div class=\"rbt-history-description\"><ul>\r\n<li>Provided advanced support for all Windows Server related issues including installing software, maintaining hardware and ensuring all services necessary are acting as expected.<\/li>\r\n<li>Played integral role in a Data Center migration in which all servers were, virtually, relocated from Fresno, CA to St. Louis, MO. With this, the introduction to a Virtual Desktop Infrastructure was made to all end users in Fresno as well as various other locations, providing a robust environment available from anywhere in the world.<\/li>\r\n<li>Whenever necessary, performed crossover responsibilities in supporting end users with their IT business needs.<\/li>\r\n<li>Managed all data center hardware, except for networking devices, in the Fresno Data Center.<\/li>\r\n<li>Worked to ensure that US Script server environment is in compliance with Centene\u2019s guidelines and regulations in areas such as security, backup solutions and patching.<\/li>\r\n<li>Support Sr. System Engineers, and other stakeholders, to ensure that the Windows server environment meets all business needs that they were intended to support.<\/li>\r\n<\/ul><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Decade Software Company<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Systems Support Engineer<\/span><span class=\"rbt-history-dates\">Oct. 2012 - Aug. 2013<\/span><\/div><div class=\"rbt-history-description\"><ul>\r\n<li>Acted as top tier support representative providing expertise in the areas of server, application, network and database technologies.<\/li>\r\n<li>Managed hosted environment hosting roughly 30 customer database and applications between two applicationservers and one database server.<\/li>\r\n<li>Provided internal systems and server support for Client Services, Quality Assurance and Application Development departments.<\/li>\r\n<li>Assumed the responsibility of managing all company Linux\/Unix servers.<\/li>\r\n<li>Served as account manager and systems administrator for RackSpace cloud and hosted server environments.<\/li>\r\n<\/ul><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">PureSense Environmental<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Software Support Engineer<\/span><span class=\"rbt-history-dates\">Jun. 2010 - Oct. 2012<\/span><\/div><div class=\"rbt-history-description\"><ul>\r\n<li>Troubleshot and developed technical solutions related to software and setup issues for field technicians, support managers and customers.<\/li>\r\n<li>Provided support with CRM and ERP solutions including custom reporting, workflow creation and optimization as well as user management.<\/li>\r\n<li>Developed ad-hoc reports for internal analytics ranging from site performance to overall system health using SQL.<\/li>\r\n<li>Developed and implemented standard practices for diagnosing site issues. Brought average response and repair time from two weeks to within five business days.<\/li>\r\n<li>Implemented site review process including setting up an offshore team. Site review time went from every 14 days to every day.<\/li>\r\n<li>Administrated large Verizon account with over 100 active lines. Reduced bill by ~22% without cutting services.<\/li>\r\n<li>Managed business IT Services including Active Directory, VOIP Phone System and TCP\/IP Network.<\/li>\r\n<\/ul><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">California State University, Fresno<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Information Technology Consultant<\/span><span class=\"rbt-history-dates\">May 2008 - Jul. 2010<\/span><\/div><div class=\"rbt-history-description\"><ul>\r\n<li>Designed, developed and maintained all Library websites averaging 200,000 page views monthly.<\/li>\r\n<li>As mandated by CSU Chancellors office, ensured accessibility guidelines were met for all Library affiliated web sites.<\/li>\r\n<li>Served on college and university wide committees to establish best practices for University web presence.<\/li>\r\n<li>Managed a wide range of web related projects as part of University initiatives for student academic success.<\/li>\r\n<li>Collaborated with marketing department on several Library promotional websites.<\/li>\r\n<li>Utilized the Wordpress content management system to increase flexibility of Library websites.<\/li>\r\n<\/ul><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">IT Student Assistant<\/span><span class=\"rbt-history-dates\">Aug. 2005 - May 2008<\/span><\/div><div class=\"rbt-history-description\"><ul>\r\n<li>Performed variety of help-desk related activities in support of the Henry Madden Library.<\/li>\r\n<li>Maintained public access computer assets and ensured high quality of service for the heavily used systems.<\/li>\r\n<li>Developed computer images for rapid turn over of computer systems when repair was required.<\/li>\r\n<li>Worked with University faculty and staff in areas of computer support, training, and productivity areas.<\/li>\r\n<\/ul><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Risk Mitigation Subcommittee Member (Volunteer Position)<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">California Cybersecurity Task Force<\/span><span class=\"rbt-history-dates\">Jun. 2019 - Current<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_shortlink":"https:\/\/wp.me\/P8SFml-2","jetpack-related-posts":[{"id":92,"url":"https:\/\/wescrockett.com\/?page_id=92","url_meta":{"origin":2,"position":0},"title":"Home","author":"Wes","date":"03\/15\/2018","format":false,"excerpt":"","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wescrockett.com\/index.php?rest_route=\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wescrockett.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wescrockett.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wescrockett.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wescrockett.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2"}],"version-history":[{"count":8,"href":"https:\/\/wescrockett.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":141,"href":"https:\/\/wescrockett.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions\/141"}],"wp:attachment":[{"href":"https:\/\/wescrockett.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}